Best Auto Repair, Medway

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Call us for all your car needs! 508-533-7400

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

ASSOCIATIONS

  • CARQUEST
  • ASE (Automotive Service Excellence)
  • IATN (International Automotive Technicians' Network)
  • Jasper
  • Milford Area Chamber of Commerce
  • NFIB (National Federation of Independent Business)
  • TECH-NET
  • Car Care Aware

Testimonials

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    Awesome service, brought my car there on a Wednesday and needed it back by Thursday. Somebody stayed overtime to ensure I would have my car back. They called me with updates multiple times which was very appreciated. 100% recommend.
    , 07/24/2024

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    I?ve used Chris?s auto for the last 15 years for 4 of my cars.They are one of the few auto services that don?t try to sell you service you don?t need. I can always trust them to give me an accurate and honest assessment of what my cars need. I called my Toyota dealer recently to inquire about when to flush my 2018 Toyota?s coolant system and was told every 30,000 miles or 2 years. I checked my users manual which stated every 100,000 or 120 months. I asked how much to just eyeball it and see if it looked like it needed it and was told $150 I went to Chris?s got my overflow reservoir topped off, reassured I won?t need to flush till 100,000 miles and they didn?t even charge me. You can?t find people like them these days! Cliff L
    , 06/17/2024

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    You can?t possibly find a nicer, more honest, qualified mechanic/ business on the planet. They are such a pleasure to deal with for unpleasant auto issues.
    , 09/11/2023

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    Where to begin....Chris and Christine are exemplary in every department !!! I use there service for business and personnel. I have written reviews for great service in the past but none as deserving as this company. I highly recommend and only wish more businesses conducted themselves in the same professional manner.
    , 08/30/2023

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    Chris and Christine go above and beyond for their customers, exceptional service, friendly and most importantly honest. Thank you!
    , 08/26/2023

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    I don?t write many reviews, but having been a business owner myself I know the importance of stellar service. I have been going to them for several years for my beat up little Ford Fiesta, my Jaguar, my moms Mercedes, my sons pick up??etc. I felt compelled to shout this out because in the 44 years I?ve been driving, I have NEVER had the experience of car repairs that this business has shown. Aside from excellent service, I never once felt I was overcharged or taken advantage of. In fact, on several occasions, with my little warrior Fiesta they listed all the things it needed and right out told me it was time to retire it. It would be a waste of money to sink into it, especially when I?m just starting to get back in my feet from financial hardship. They could have easily worked on one thing, then the next and so on because it was still drivable and I could have sunk so much $ that wasn?t worth repairing. Bottom line is everyone there is truly honest, very profession, the ladies in the office are always so friendly and greet everyone with a warm welcome. I know this is a long review, I can?t say enough about them because we rely on our vehicles for everything and when you have a trusted mechanic, that to me is as important as your Doctor. I will never go elsewhere, so grateful I found them! Thank you!
    , 05/03/2023